Terms of Service
Last updated: January 2, 2026
These Terms of Service (“Terms”) govern your access to and use of blackmaven.com (the “Site”) and any services provided by Blackmaven (“Blackmaven,” “we,” “us,” or “our”). By accessing the Site or engaging our services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Site or our services.
1. Services
Blackmaven provides brand strategy, customer experience consulting, positioning, messaging, audits, and related professional services (“Services”). Specific deliverables, timelines, and fees are defined in individual proposals, statements of work, or service agreements.
All Services are advisory and strategic in nature. We do not guarantee specific business, financial, or revenue outcomes nor are we responsible for undesired outcomes or financial losses.
2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
Use the Site in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to the Site or its systems
Interfere with the Site’s operation, security, or performance
Use the Site to transmit malicious code or spam
We reserve the right to restrict or terminate access to the Site for violations of these Terms.
3. Intellectual Property
All content on the Site, including text, graphics, frameworks, methodologies (including proprietary systems), logos, and materials, is owned by or licensed to Blackmaven and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from Site content without prior written consent, except for personal, non-commercial use.
4. Client Work and Deliverables
Unless otherwise agreed in writing:
Upon full payment, clients receive a non-exclusive, non-transferable license to use final deliverables for their internal business purposes
Blackmaven retains ownership of underlying methodologies, frameworks, processes, and pre-existing materials
Drafts, concepts, and unused materials remain the property of Blackmaven
Clients are responsible for reviewing and approving deliverables. Delays in feedback may impact timelines.
5. Payments and Fees
Fees for Services are outlined in proposals or invoices. Payments are due according to the agreed terms.
Unless otherwise stated:
Fees are non-refundable once work has commenced
Late payments may result in paused work or termination of Services
Recurring services may require advance or automatic payments
Payments are processed through third-party providers such as Stripe. Blackmaven does not store payment card information.
6. No Guarantees or Professional Advice Disclaimer
Blackmaven provides strategic and experiential guidance based on professional judgment and experience. We do not guarantee results, revenue increases, or business outcomes nor are we responsible for undesired outcomes or financial losses..
Nothing on the Site or in our Services constitutes legal, financial, or tax advice. Clients are responsible for consulting appropriate professionals for such matters.
7. Confidentiality
Both parties agree to keep confidential any non-public information disclosed during the course of an engagement, unless disclosure is required by law or permitted in writing.
Blackmaven may reference anonymized or high-level aspects of work for portfolio or educational purposes unless otherwise agreed.
8. Limitation of Liability
To the fullest extent permitted by law:
Blackmaven shall not be liable for any indirect, incidental, special, consequential, or punitive damages
Blackmaven’s total liability for any claim related to the Site or Services shall not exceed the amount paid by the client to Blackmaven in the three (3) months preceding the claim
9. Indemnification
You agree to indemnify and hold harmless Blackmaven from any claims, damages, losses, or expenses arising from your use of the Site, your breach of these Terms, or your misuse of deliverables.
10. Third-Party Tools and Links
The Site may reference or link to third-party tools or websites. Blackmaven is not responsible for their content, availability, or practices.
11. Termination
We may terminate or suspend access to the Site or Services at any time for violation of these Terms or failure to pay.
Termination does not relieve you of payment obligations incurred prior to termination.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state in which Blackmaven is registered, without regard to conflict of law principles.
13. Changes to These Terms
We may update these Terms from time to time. Updates will be reflected by the “Last updated” date above. Continued use of the Site constitutes acceptance of revised Terms.
14. Contact Information
If you have questions about these Terms, please contact:
Blackmaven
Email: solutions@blackmaven.com
These Terms of Service are provided for general informational purposes and do not constitute legal advice.
Terms of Service
Last updated: January 2, 2026
These Terms of Service (“Terms”) govern your access to and use of blackmaven.com (the “Site”) and any services provided by Blackmaven (“Blackmaven,” “we,” “us,” or “our”). By accessing the Site or engaging our services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Site or our services.
1. Services
Blackmaven provides brand strategy, customer experience consulting, positioning, messaging, audits, and related professional services (“Services”). Specific deliverables, timelines, and fees are defined in individual proposals, statements of work, or service agreements.
All Services are advisory and strategic in nature. We do not guarantee specific business, financial, or revenue outcomes nor are we responsible for undesired outcomes or financial losses.
2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
Use the Site in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to the Site or its systems
Interfere with the Site’s operation, security, or performance
Use the Site to transmit malicious code or spam
We reserve the right to restrict or terminate access to the Site for violations of these Terms.
3. Intellectual Property
All content on the Site, including text, graphics, frameworks, methodologies (including proprietary systems), logos, and materials, is owned by or licensed to Blackmaven and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from Site content without prior written consent, except for personal, non-commercial use.
4. Client Work and Deliverables
Unless otherwise agreed in writing:
Upon full payment, clients receive a non-exclusive, non-transferable license to use final deliverables for their internal business purposes
Blackmaven retains ownership of underlying methodologies, frameworks, processes, and pre-existing materials
Drafts, concepts, and unused materials remain the property of Blackmaven
Clients are responsible for reviewing and approving deliverables. Delays in feedback may impact timelines.
5. Payments and Fees
Fees for Services are outlined in proposals or invoices. Payments are due according to the agreed terms.
Unless otherwise stated:
Fees are non-refundable once work has commenced
Late payments may result in paused work or termination of Services
Recurring services may require advance or automatic payments
Payments are processed through third-party providers such as Stripe. Blackmaven does not store payment card information.
6. No Guarantees or Professional Advice Disclaimer
Blackmaven provides strategic and experiential guidance based on professional judgment and experience. We do not guarantee results, revenue increases, or business outcomes nor are we responsible for undesired outcomes or financial losses..
Nothing on the Site or in our Services constitutes legal, financial, or tax advice. Clients are responsible for consulting appropriate professionals for such matters.
7. Confidentiality
Both parties agree to keep confidential any non-public information disclosed during the course of an engagement, unless disclosure is required by law or permitted in writing.
Blackmaven may reference anonymized or high-level aspects of work for portfolio or educational purposes unless otherwise agreed.
8. Limitation of Liability
To the fullest extent permitted by law:
Blackmaven shall not be liable for any indirect, incidental, special, consequential, or punitive damages
Blackmaven’s total liability for any claim related to the Site or Services shall not exceed the amount paid by the client to Blackmaven in the three (3) months preceding the claim
9. Indemnification
You agree to indemnify and hold harmless Blackmaven from any claims, damages, losses, or expenses arising from your use of the Site, your breach of these Terms, or your misuse of deliverables.
10. Third-Party Tools and Links
The Site may reference or link to third-party tools or websites. Blackmaven is not responsible for their content, availability, or practices.
11. Termination
We may terminate or suspend access to the Site or Services at any time for violation of these Terms or failure to pay.
Termination does not relieve you of payment obligations incurred prior to termination.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state in which Blackmaven is registered, without regard to conflict of law principles.
13. Changes to These Terms
We may update these Terms from time to time. Updates will be reflected by the “Last updated” date above. Continued use of the Site constitutes acceptance of revised Terms.
14. Contact Information
If you have questions about these Terms, please contact:
Blackmaven
Email: solutions@blackmaven.com
These Terms of Service are provided for general informational purposes and do not constitute legal advice.
Terms of Service
Last updated: January 2, 2026
These Terms of Service (“Terms”) govern your access to and use of blackmaven.com (the “Site”) and any services provided by Blackmaven (“Blackmaven,” “we,” “us,” or “our”). By accessing the Site or engaging our services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Site or our services.
1. Services
Blackmaven provides brand strategy, customer experience consulting, positioning, messaging, audits, and related professional services (“Services”). Specific deliverables, timelines, and fees are defined in individual proposals, statements of work, or service agreements.
All Services are advisory and strategic in nature. We do not guarantee specific business, financial, or revenue outcomes nor are we responsible for undesired outcomes or financial losses.
2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
Use the Site in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to the Site or its systems
Interfere with the Site’s operation, security, or performance
Use the Site to transmit malicious code or spam
We reserve the right to restrict or terminate access to the Site for violations of these Terms.
3. Intellectual Property
All content on the Site, including text, graphics, frameworks, methodologies (including proprietary systems), logos, and materials, is owned by or licensed to Blackmaven and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from Site content without prior written consent, except for personal, non-commercial use.
4. Client Work and Deliverables
Unless otherwise agreed in writing:
Upon full payment, clients receive a non-exclusive, non-transferable license to use final deliverables for their internal business purposes
Blackmaven retains ownership of underlying methodologies, frameworks, processes, and pre-existing materials
Drafts, concepts, and unused materials remain the property of Blackmaven
Clients are responsible for reviewing and approving deliverables. Delays in feedback may impact timelines.
5. Payments and Fees
Fees for Services are outlined in proposals or invoices. Payments are due according to the agreed terms.
Unless otherwise stated:
Fees are non-refundable once work has commenced
Late payments may result in paused work or termination of Services
Recurring services may require advance or automatic payments
Payments are processed through third-party providers such as Stripe. Blackmaven does not store payment card information.
6. No Guarantees or Professional Advice Disclaimer
Blackmaven provides strategic and experiential guidance based on professional judgment and experience. We do not guarantee results, revenue increases, or business outcomes nor are we responsible for undesired outcomes or financial losses..
Nothing on the Site or in our Services constitutes legal, financial, or tax advice. Clients are responsible for consulting appropriate professionals for such matters.
7. Confidentiality
Both parties agree to keep confidential any non-public information disclosed during the course of an engagement, unless disclosure is required by law or permitted in writing.
Blackmaven may reference anonymized or high-level aspects of work for portfolio or educational purposes unless otherwise agreed.
8. Limitation of Liability
To the fullest extent permitted by law:
Blackmaven shall not be liable for any indirect, incidental, special, consequential, or punitive damages
Blackmaven’s total liability for any claim related to the Site or Services shall not exceed the amount paid by the client to Blackmaven in the three (3) months preceding the claim