You don't need another hire.
You need strategic firepower, on demand.
Building exceptional customer experiences requires strategic vision, creative execution, and relentless focus on your audience — but it also comes with a steep price tag, long ramp-up time, and high risk if things don’t click. A fractional partner like BlackMaven gives you seasoned expertise, creative firepower, and hands-on-execution — without the overhead or commitment.
Building exceptional customer experiences requires strategic vision, creative execution, and relentless focus on your audience — but it also comes with a steep price tag, long ramp-up time, and high risk if things don’t click. A fractional partner like BlackMaven gives you seasoned expertise, creative firepower, and hands-on-execution — without the overhead or commitment.
💼 Full-Time CXO
💰 $120K–$250K/year salary
➕ Benefits, taxes, onboarding, bonuses
💰 $120K–$250K/year salary
➕ Benefits, taxes, onboarding, bonuses
🕐 3–6 months to hire + ramp
📍 Often focused on internal politics, diverting focus from customer needs
🕐 3–6 months to hire + ramp
📍 Often focused on internal politics, diverting focus from customer needs
🧱 Hard to scale down or exit if priorities shift
😕 Risk of misfit — a single hire may lack the diverse skill set to cover strategy, execution, and analytics
🧱 Hard to scale down or exit if priorities shift
😕 Risk of misfit — a single hire may lack the diverse skill set to cover strategy, execution, and analytics
⚡️ Fractional Strategist (BlackMaven)
🔥 $3K–$5K/month for high-impact, customer-focused strategy and execution.
🛠 No hiring delays- start delivering memorable customer experiences this week
🔥 $3K–$5K/month for high-impact, customer-focused strategy and execution.
🛠 No hiring delays- start delivering memorable customer experiences this week
📈 Strategic AND tactical
💡 Outside insight + deep specialization in brand touch points, positioning, and messaging. Not just planning, but helping execute
📈 Strategic AND tactical
💡 Outside insight + deep specialization in brand touch points, positioning, and messaging. Not just planning, but helping execute
💨 Flexible commitment
Scale up for major launches or down as priorities evolve
💨 Flexible commitment
Scale up for major launches or down as priorities evolve
We embed ourselves in your business to:
Understand Your Customers
Refining touchpoints to feel personal and effortless. Connecting emotionally to build trust.
Understand Your Customers
Refining touchpoints to feel personal and effortless. Connecting emotionally to build trust.
Understand Your Customers
Refining touchpoints to feel personal and effortless. Connecting emotionally to build trust.
Optimize Every Interaction
From onboarding to post-purchase — to turn customers into advocates
Optimize Every Interaction
From onboarding to post-purchase — to turn customers into advocates
Optimize Every Interaction
From onboarding to post-purchase — to turn customers into advocates
Troubleshoot Pain Points
Reduce churn, fix unclear messaging, or inconsistent experiences.
Troubleshoot Pain Points
Reduce churn, fix unclear messaging, or inconsistent experiences.
Troubleshoot Pain Points
Reduce churn, fix unclear messaging, or inconsistent experiences.
Flexible pricing tailored to your business needs
Monthly
Ideal for businesses that want continuous support and brand-aligned decision-making across projects.
$3,000
/mo
Up to 12 hours/month of hands-on consulting & strategy. Priority scheduling.
Up to 12 hours/month of hands-on consulting & strategy. Priority scheduling.
Up to 12 hours/month of hands-on consulting & strategy. Priority scheduling.
Slack/Email support for quick check-ins or feedback
Slack/Email support for quick check-ins or feedback
Slack/Email support for quick check-ins or feedback
Review and diagnose issues, blind spots or new market plays- proactively identifymisalignments
Review and diagnose issues, blind spots or new market plays- proactively identifymisalignments
Review and diagnose issues, blind spots or new market plays- proactively identifymisalignments
Monthly 60-75-min syncs or longer calls as needed
Monthly 60-75-min syncs or longer calls as needed
Monthly 60-75-min syncs or longer calls as needed
Brand guardian service — ensuring consistency across all touchpoints. Copy and messaging edits as needed
Brand guardian service — ensuring consistency across all touchpoints. Copy and messaging edits as needed
Brand guardian service — ensuring consistency across all touchpoints. Copy and messaging edits as needed
Additional hours available at discounted rates.
Additional hours available at discounted rates.
Additional hours available at discounted rates.
Hourly
Best for one-off audits, urgent fixes, or teams not ready for ongoing support.
$275
/hr
Offer & positioning audits
Offer & positioning audits
Offer & positioning audits
Brand messaging tune-ups. Website or landing page feedback
Brand messaging tune-ups. Website or landing page feedback
Brand messaging tune-ups. Website or landing page feedback
Funnel strategy and conversion optimization
Funnel strategy and conversion optimization
Funnel strategy and conversion optimization
New initiative or product launch roadmaps
New initiative or product launch roadmaps
New initiative or product launch roadmaps
Sales scripts, communication & customer service coaching
Sales scripts, communication & customer service coaching
Sales scripts, communication & customer service coaching
Live team workshops
Live team workshops
Live team workshops
Ready to Build Your Legacy?
Uncover touchpoint gaps with a free 30-minute audit. No commitment, just results.